Stacy is  an UI/UX designer based in Seattle. She is available for freelance projects, so please get in touch.

Tech Hub

Tech Hub

Goal: Redesign from the ground up a new field management software for 7000+ Sears Home Services technicians.

Role: Lead product designer working with a user researcher and 2 visual designers. 

The problem:

The technicians have been using a dated system for over a decade. 


The Solution:

A iOS app that is portable with all the tools and information to help them arrive on a job, make the right diagnosis and finish the repair successfully.


Viewing a service order:



Adding parts and job codes to a service order:


Sourcing parts:


Rescheduling an appointment:


Weekly meetings with the Seattle area technicians for in-person user testing:

SHS Scheduler

SHS Scheduler